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General FAQ

Our evaluations are complementary and typically require approximately 20 minutes to finalize, varying based on the extent of the damage. To guarantee swift responses and optimal service, our assessments are conducted exclusively by appointment. Utilize our convenient contact form to check for scheduling availability.

You are responsible for your deductible only upon the completion of repairs. The insurance company is accountable for all repair expenses beyond your deductible. Opting for the repair facility that offers the highest quality repairs incurs no additional cost for you.
Get in touch with your insurance company and initiate the claims process by reporting the accident. Specify that you opt for your collision repairs to be conducted at Independent Car Collision.

Reach out to us directly, and our customer service representatives will assist you throughout the procedure. We work with all insurance companies, streamlining the process for your convenience. Additionally, you can reach us at any time.
It depends on the severity of the damage. In most cases, if you notice any malfunctioning lights, experience an abnormal feeling while driving, or find parts rubbing against tires, please contact us immediately for towing arrangements. You can also request to have your vehicle towed directly to our shop from the scene of the accident. To assess your vehicle’s safety accurately, it’s recommended to visit our location.

Collision Repair FAQ

Precise repairs start with a comprehensive written estimate. Our experienced estimators proactively anticipate potential issues. Nonetheless, some damage might remain hidden until your vehicle is disassembled. Should this occur, the completion date for your vehicle may require adjustment. We commit to keeping you informed at every step of the repair process and assure you that we will return your vehicle to you as quickly as possible.
Certainly, please ensure that you inform your estimator of the specific repairs or services you desire, allowing them to make the required arrangements.

Paint FAQ

Yes, we guarantee that the paint will match the original, factory color as long as all repairs and painting is completed following the OEM repair procedures.

Warranty FAQ

Yes, the repair area is covered by a Limited Lifetime Warranty

Schedule Your Appointment Today

Your Automotive Repair & Maintenance Service Specialist

Schedule Your Appointment Today

Your Automotive Repair & Maintenance Service Specialist
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